Ordering  Giclée  fine art print  - Coming Soon

Joanne works with an established Giclée Fine Art Print company based in London. All prints will be drop shipped via Royal Mail. Your prints will arrive in a cardboard tube and wrapped in tissue paper. Inside will be an A6 thank you card from us.  

Ordering a painting direct from the art studio

When you purchase a painting via this site it is packed and shipped from the art studio based in Chichester, West Sussex, UK by the artist and a small team.

All our artwork is well protected and packaged so that they arrive undamaged.

 

We send your artwork/products as a 'Special Delivery' via Royal Mail UK mail which will require a signature.

 

The post office delivers Monday to Friday between 9 am – 5 pm, with the exception of Bank Holidays.

 

If you are not in during the time of delivery your items will be returned to your local depot for collection.

 

An acknowledgement of your order with parcel tracking information will be emailed to you as soon as possible. Any order placed over a weekend will not be looked at until the following Monday.

We charge a flat fee of £15 shipping for the UK and £45 for international.

Collect from the art studio - FREE P& P

Are you local?

 

Collect from the art studio in Chichester? 

 

If you are collecting from us - At the checkout choose from the dropdown options to collect your items directly from the art studio, based in Chichester then you won't be charged.

 

Exchanges

 

We really hope that you will love your items when they arrive but if you decide that you do not want them then please contact as soon as possible to discuss options.

 

  • You will need to return them to us undamaged. 

 

  • Once we have received them we will be happy to offer you an exchange.

 

  • You will need to contact us within 7 days along with the original packaging.

 

  • We do not offer exchanges on commission and bespoke artwork.

 

  • Buyers are responsible for return shipping costs.

 

If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

Paypal

 

Paypal is our preferred payment gateway and accepts all major credit and Visa cards. If you do not have a PAYPAL account you can choose the PAYPAL GUEST option or PAY WITH CARD option at checkout.

 

If you are shopping using a device or tablet - you may not be able to see these options.

We recommend using a desktop for the best shopping and website experience.

Workshops and Teaching

If you are paying for a workshop or teaching then you will be asked for your information so that Joanne can get in touch with you to arrange a date.

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